Instructor Biography - Jeremy O'Neal

Personal Mission Statement

To help service advisors develop the skills needed to improve sales and profits, while creating client for life referral relationships.

Professional Background

VW Dealership Service Advisor
Audi Dealership Service Manager
Porsche Dealership Service Advisor
Independent Automotive Repair Shop Owner
Service Advisor Performance Coach
Independent Automotive Business Coach
Training Instructor
Training Curriculum Development
Certification

ASE Certifications Currently Held: A4, A5, A6, A7, A8
ASE Certified C1 Service Consultant
AMAM – Accredited Master Automotive Manager
CMBA - Certified Master Behavioral Analyst
MACS Certified
Professional Accomplishments

Jeremy began his career as a Service Advisor and quickly moved into Service Management at the dealership level for VW, Audi, and Porsche. His strong customer satisfaction scores and ability to increase sales consistently placed him in the top 3% of Service Advisors across the nation. With a passion for helping others Jeremy started coaching Service Advisors in 2007. Since that time Jeremy has logged more than 16,455 hours of high performance coaching sessions with his clients. In 2010 Jeremy founded Advisorfix with the mission of helping shop owners and Service Advisors revolutionize their sales and customer service experience. Jeremy is currently president and lead sales trainer for Advisorfix, and owner operator of an independent repair shop in Southern California. Through his training classes and coaching programs, shops across North America are able to capitalize on the opportunities placed in front of them and enjoy a higher level of success. Jeremy has been instructing and creating curriculum for the automotive repair industry since 2007.

Personal

Jeremy lives in Wrightwood CA and when he is not coaching clients he enjoys time with family, riding mountain bikes, and figuring out how to help others create greatness in their lives.