Frequently Asked Questions
The following gives answers to questions that are most frequently asked by attendees. If you don't see an answer here to a question that you may have, please feel free to contact us. We are happy to help!
Who should attend the Automotive Training Expo?
Anyone who is in the automotive mechanical and collision repair industry will benefit from the training opportunities and Expo exhibits at the Automotive Training Expo. This includes:
- Technicians
- Service Advisors
- Management Staff
- Business Owners
- Office Staff
This is your chance to receive the latest technical, management and sales training from leading industry instructors!
Who produces the Automotive Training Expo?
Northwest Auto Care Alliance (NWACA) is the producer of the Automotive Training Expo. NWACA has been producing large scale tradeshow events (NAIT) for the Pacific Northwest for many years. However, NWACA saw the need for our region to have a large-scale training event and in 2008 put on the first Automotive Training Expo with great success.
What is your cancellation and refund policy?
To register for attendance to the Automotive Training Expo, the ATE Registration Form (either the Mail-In/Fax Form or the Online Form) must be filled out completely and sent in with full payment of the total amount due.
Registration is not complete until full payment is received. Accepted forms of payment include: Personal or Business Check made payable to NWACA (only if sending in the Mail-In/Fax Form); Visa; or MasterCard. We do not accept cash. Registrations and payment in full must be received by August 17, 2024.
Class sizes are limited. Seats are filled on a first-come, first-served basis. Please check the online Registration Form for the latest class availabilities (the schedule on the form is dynamically updated as classes are filled up.) If you do not see a class listed on the online Registration Form, this means that the class has been filled.
Currency
All fees listed for ATE East are in U.S. dollars and payments are to be made in U.S. dollars.
Cancellation, Refund and Substitution Policy
If you must cancel for any reason you must notify us in writing by August 15th, 2024 for a refund less a $50.00 processing fee. Cancellations must be in writing, by fax, email or postal mail. Cancellations received after August 15th are non-refundable.
You may transfer your registration to another person by August 12th, 2024 by providing authorization to us at joanna@nwautocare.org or brenda@nwautocare.org. Confirmed and paid attendees who do not attend or who cancel after August 12th, 2024 are liable for the entire fee. In the unlikely event of cancellation of the conference, the liability of NWACA is limited only to the return of paid registration fees.
For questions about registration or assistance with any registration problems, please contact us at joanna@nwautocare.org or brenda@nwautocare.org
Contact Information
NWACA
Attn: Automotive Training Expo - Spokane
P.O Box 99907
Lakewood, WA 98496
Toll Free: 877.257.2100
Click here to view our Registration Policy.
Can I transfer my registration to someone else if I am unable to attend?
Yes. You may transfer your paid registration to another person by providing authorization to us at joanna@nwautocare.org or brenda@nwautocare.org
Do the registration fees include hotel stay?
No. However, we have set up a special discount at the DoubleTree Hotel Spokane for ATE Spokane attendees. You can either call the DoubleTree Hotel Spokane directly to make a reservation (just mention the Automotive Training Expo to receive the special discount), or you can make a reservation online. Click here for more information.
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